Privacy Policy

Privacy Policy

At Charles Serapio, Barrister, Solicitor & Notary Public ("we," "us," or "our"), we are committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how information is handled when you visit our website or contact us through the website's contact form.

Information You Provide

Our website includes a contact form that allows you to prepare an email to our office using your own email application.

You may choose to provide:

• Your name
• Your email address
• Your telephone number (optional)
• The legal service you are inquiring about
• Any information you include in your message

The website itself does not automatically collect, store, or submit this information.

How the Contact Form Works

When you complete the contact form and click the submit button, your default email application will open with a pre-addressed email containing the information you entered.

The email is not sent until you choose to send it from your email application.

Once you send the email, it will be received by our firm and handled in accordance with our professional and legal obligations.

How We Use Your Information

If you contact us, we may use the information you provide to:

• Respond to your inquiry;
• Determine whether we are able to assist you;
• Communicate with you regarding your matter; and
• Comply with applicable legal and professional obligations.

We do not sell or rent personal information.

Confidential Information

Please do not send confidential, privileged, or time-sensitive information through the website contact form or by unsolicited email.

Submitting information through this website or contacting us by email does not create a lawyer-client relationship. A lawyer-client relationship is established only after we have agreed to act for you.

Protection of Personal Information

We take reasonable administrative, technical, and physical measures to protect personal information received by our firm from unauthorized access, use, disclosure, or loss.

Disclosure of Information

We do not disclose your personal information except:

• Where required or permitted by law;
• Where necessary to provide legal services after we have been retained; or
• With your consent.

Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, comply with our legal and professional obligations, and maintain appropriate records.

Third-Party Websites

Our website may contain links to third-party websites, such as mapping services. We are not responsible for the privacy practices or content of those websites.

Your Privacy Rights

Subject to applicable Canadian privacy laws, you may request access to, or correction of, your personal information that we hold by contacting us using the information below.

Contact Us

If you have questions about this Privacy Policy or our handling of personal information, please contact:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.